Privacy Policy

This privacy policy applies to the services of James & Emma Sydney and can be reached at info@jamesemmasydney.com. We respect the privacy of our customers and ensure that the personal information you provide to us is handled with confidentiality.

Collected Data

We collect personal data that you provide to us when placing an order or creating an account, such as:

  • Full name
  • Address details
  • Email address
  • Phone number
  • Payment information
  • IP address and device details
  • Activity on our website

Purposes of Data Processing

We use your data for the following purposes:

  • To process and ship orders
  • To provide customer service and support
  • To send updates and relevant information about your orders or services
  • To improve our services and website functionality

Sharing Data with Third Parties

Your data will only be shared with third parties when necessary to fulfill our services (such as payment providers or shipping services), or when required by law. We ensure that these third parties are also committed to safeguarding your privacy.

Data Retention

We will retain your data only as long as necessary for the purpose for which it was collected or as required by law. Once no longer needed, we will safely delete or anonymize your information.

Cookies

Our website uses cookies to improve functionality, analyze browsing behavior, and support marketing activities. You can adjust your cookie preferences through your browser settings. We also use cookies to ensure the best shopping experience and to monitor trends in user behavior, which helps us enhance the customer experience.

Your Rights

You have the right to:

  • Access your personal data
  • Correct any inaccuracies in your personal data
  • Request the deletion of your personal data
  • Object to the processing of your personal data
  • Request data portability

To exercise any of these rights, please contact us at info@jamesemmasydney.com.

Contact Information

For questions or comments regarding this privacy policy, you can reach us at:

  • Company Name: James & Emma Sydney
  • Email: info@jamesemmasydney.com